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2019 Service & Tariff Guide
United Kingdom

View our latest Service and Tariff Guide, effective 30th December 2018. Explore our services, technology solutions, and rate/zone charts or download a PDF to share or print.

UPS United
Problem Solvers™

At UPS our mission is simple: help you achieve your business objectives by working with you to solve your logistics problems.

We go beyond that and discover potential ways we can bring unparalleled value to your company.

This means having a deep understanding of your needs and business challenges and developing a meaningful partnership with you and your company. We can help you differentiate your business in the marketplace and make you more competitive. We’ll work with you to accelerate your business performance.

When choosing UPS as your logistics provider over 400,000 UPSers are united to help you reach your goals. You will work with individuals who recognise challenges before they are called problems, and whose passion is intersected with purpose.

UPS is not just in the shipping business, we are in the pushing-what’s-possible business, the problem-solving business. Let’s work together to turn your problems into opportunities.
From figuring it out to getting it done, we're here to help.

To learn more, visit www.ups.com.

PART A - Core Services

SECTION 1
CHOOSING THE RIGHT SERVICE
Determine the service that best meets your needs and find out where you can send to and receive from, using our zone tables.

SECTION 2
DETERMINING THE RATE – SENDING SHIPMENTS
Look up the rate for the service option of your choice.

SECTION 3
DETERMINING THE RATE – RECEIVING SHIPMENTS
Look up the rate for the service option of your choice.

SECTION 4
ADDITIONAL SERVICES AND CHARGES
Learn about the value-added services we offer and determine any additional costs to your shipping charges.

SECTION 5
REFERENCE INFORMATION
Review our billing options, prohibited articles and other service restrictions, the UPS money-back guarantee, our liability and the Terms and Conditions of Carriage.

PART B - Freight Services

SECTION 6
FREIGHT
Find out about our freight services and determine the service that best meets your freight shipping needs. Also, learn about other available supply chain services.

This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments,
may be found at www.ups.com/tariff/gb

Choosing the Right Service

Core UPS delivery options
UPS is a fully integrated delivery service, offering the most comprehensive range of services. UPS can help you send your goods domestically or internationally, using three time and day-definite express services to ensure your goods arrive on the scheduled day by 9.00am, 10.30am, typically by 12.00 noon or by the end of day. Additionally, UPS offers economical alternatives for your less time-sensitive shipments. Import services are also available. Check import rates in Section 3 of this guide or click on ‘Zones and Tariffs', under the ‘Calculate Time and Cost’ section of www.ups.com

When you ship with UPS, you can expect:
• Excellent service reliability
• Money-back guarantee¹ for UPS Express services
• Up to three delivery attempts²
• Online shipment preparation options
• Full visibility for your shipments
• Convenient city centre shipping locations
• A delivery company respected and recognised by your customers worldwide.

Full details of UPS’s additional services and charges can be found in Section 4 of this guide.

Some service limitations apply to customers located in Northern Ireland. To confirm service availability and time in transit details, please contact UPS on 03457 877 877.

If a specific service is not indicated by you, the shipment will automatically be sent and billed as UPS Express where available.

¹Money-Back Guarantee
Restrictions apply. Money-back guarantee will cover a refund upon request of your shipping costs if we do not attempt delivery by the applicable time. For full details, refer to our money-back guarantee section and our Terms and Conditions of Carriage.

² Not applicable for UPS Worldwide Express Freight.

Part A - Core Services

1. CHOOSING THE RIGHT SERVICE

search Service options

Shipping Options to North America

UPS offers a comprehensive range of services to North America,
giving you the choice between speed and economy.

If your business is in a location allowing an early collection (see following page), you can enjoy a next day delivery to most business addresses in the US. Choose UPS Express Plus for a delivery by 9.00am, or choose our UPS Express (NA1) service for a delivery by 10.30am or by 12.00 noon,
at the latest. Both services include a money-back guarantee*.

With UPS Express (NA1), our enhanced transit times also apply to many cities in Canada, Mexico, Central America and South America.

search Shipping to North America

Postal codes that can access next day UPS Express Plus and
UPS Express (NA1) services to North America

Please find your postal code in the left hand column to establish the collection
cut-off time and the latest time you can call UPS to arrange the collection.

search Express (NA1) postal codes

Important
To view the most current list of early collection areas visit the UK homepage at www.ups.com or call UPS.

Zone tables

The following tables list which service options are available to and
from a particular destination and origin and are also used to identify
a shipment’s zone number. You will need the zone numbers when
calculating the cost of your shipment.

Sending or receiving
Use the sending zone columns when the shipping charges are billed
to a party in the sending country*.

Use the receiving zone columns when the shipping charges are billed
to a party in the receiving country*.

Using the zone table

1 Find the location you are sending to or receiving from.

2 A service is generally available when there is a zone number in the
sending or receiving column of the country of your choice.

3 Note the zone number for later reference when calculating the cost.

* Please see Section 5 for more information about billing options.

+ Extended or remote area charge may apply to certain areas.

Tables showing all extended or remote areas can be found in the
‘Calculate Time and Cost’ section at www.ups.com.

Please note that extended or remote locations are subject to change.

search Worldwide zone tables

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search

Zone tables

The following tables list which service options are available to and
from a particular destination and origin and are also used to identify
a shipment’s zone number. You will need the zone numbers when
calculating the cost of your shipment.

Sending or receiving
Use the sending zone columns when the shipping charges are billed
to a party in the sending country*.

Use the receiving zone columns when the shipping charges are billed
to a party in the receiving country*.

Using the zone table

1 Find the location you are sending to or receiving from.

2 A service is generally available when there is a zone number in the
   sending or receiving column of the country of your choice.

3 Note the zone number for later reference when calculating the cost.

* Please see Section 5 for more information about billing options.

+ Extended or remote area charge may apply to certain areas.

Tables showing all extended or remote areas can be found in the
‘Calculate Time and Cost’ section at www.ups.com.

Please note that extended or remote locations are subject to change.

search

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Sending Shipments (rates)

The rate for sending a UPS shipment is determined by its service level, destination zone, weight and any additional charges.

How to calculate your shipment rate:
1 Make sure that you are in the correct section. The sending rates in this section apply to any outbound
  domestic and international shipments when the shipping charges are billed to a party in the sending
  country
.
2 Determine the billable weight.
3 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard,
Expedited, Worldwide Express Freight or Worldwide Express Freight Midday).
4 Find your shipment type in the chart (UPS Express Envelopes, documents or packages). UPS offers
  separate rates for single package and multiple package shipments for the UPS Standard service.
5 Look up the rate that applies to the billable weight and zone for your shipment.
6 Note any additional costs, including charges for optional services.

Time saving tip
You can also find the total cost of your shipment via the UPS ‘Calculate Time and Cost’ tool on the UK homepage at www.ups.com.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

2. DETERMINING THE RATE -

SENDING SHIPMENTS

How to use this section

Rates in this section apply when the shipping charges
are billed to a party in the sending country.

Zone

To determine the zone number, see Worldwide zones.

Billable weight – for small package shipments

Billable weight is the weight used to calculate the rate. For domestic and international services, the billable weight will be the greater of the dimensional weight as compared to the actual weight.


How To Calculate Billable Weight*

Determine Actual Weight: Use any standard scale to determine the actual weight of your package. Increase any fraction to the next half kilogram.

Determine Dimensional Weight: Divide the cubic size of your package (length x width x height, rounding each measurement to the nearest whole centimetre) in centimetres by 5,000. Refer to the figure at the bottom of this page. Increase any fraction to the next half kilogram.

Determine Billable Weight: Compare the package’s actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

For multiple-package shipments, total the billable weight of all packages in the shipment.

Additional charges

These rates are exclusive of any additional charges, such as charges for extended or remote area delivery or any optional services. Please see Additional Services & Charges for more details.

Tax

These rates are exclusive of tax. Where applicable, VAT will be charged at the standard rate.

Arrange a collection

Select “Schedule a Collection” on the UK homepage at www.ups.com or call UPS on 03457 877 877.

UPS Express Envelope

For correspondence, documents and electronic media only.

Letter weight limit

Letter rates apply for domestic and international documents, correspondence and electronic media shipments that do not exceed 0.5 kg sent in a UPS Express® Envelope. Domestic, import and export letters above 0.5kg and less than or equal to 2.5kg will be billed the document rate. Domestic, import and export letters above 2.5kg will be billed the package rate.

Maximum weight

The maximum weight for an individual package is 70kg. If you need to ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express Freight) - please call 03457 877877
2) Non Money-Back Guaranteed (Freight) - please consult the Freight Services section in this guide or call UPS on 01753 760 100.

To determine the rate for a shipment with multiple packages weighing in total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited), multiply the total weight (rounded up to the next whole kilogram) by the appropriate price per kilogram shown.

The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greater.

Billable weight – for UPS Worldwide Express Freight shipments

Compare the freight shipment’s actual weight and dimensional weight. Whichever is the greatest of the two will be the billable weight and should be used when calculating the rate. The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greatest.

For multi-piece shipments, the billable weight is determined by summing each pallet’s rounded actual or dimensional weight, whichever is greater.

1. Determine actual weight and round up any fraction of a kilogram to the next whole kilogram.

2. Determine dimensional weight by multiplying the item’s length by the width by the height. For each dimension, measure the largest distance, rounding each measurement to the nearest whole number. The result is the cubic size. Divide the cubic size by 5000. Round up any fraction of a kilogram to the next whole kilogram.

search

UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS

SENDING RATES

search UPS Express Plus

UPS Express

NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

SENDING RATES

search UPS Express

UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

SENDING RATES

search UPS Express Saver

UPS Standard

SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE

SENDING RATES

search UPS Standard

UPS Expedited

SCHEDULED DAY-DEFINITE DELIVERY TO DESTINATIONS OUTSIDE EUROPE

SENDING RATES

search UPS Expedited

UPS Worldwide Express Freight

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

SENDING RATES

search UPS Worldwide Express Freight

UPS Worldwide Express Freight® Midday
RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE BY 12PM OR 2PM.
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

search UPS Worldwide Express Freight

Receiving Shipments (rates)

The rate for receiving a UPS shipment is determined by its service level, origin zone, weight and any additional charges.

Our rates in your local currency are fixed in advance to avoid the effects of currency fluctuations and allow you to manage your import shipping costs.

How to calculate your shipment rate:
1 Make sure that you are in the correct section. The receiving rates in this section apply to any inbound
domestic and international shipments when the shipping charges are billed to a party in the receiving
country
.
2 Determine the billable weight.
3 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard,
Expedited, Worldwide Express Freight or Worldwide Express Freight Midday).
4 Find your shipment type in the chart (UPS Express Envelopes, documents or packages). UPS offers
separate rates for single package and multiple package shipments for the UPS Standard service.
5 Look up the rate that applies to the billable weight and zone for your shipment.
6 Note any additional costs, including charges for optional services.

Important
Please ensure that the shipper records your UPS account number on the UPS shipping documents.

Total control of imports
UPS can collect your shipments from around the world. To find out about our secure UPS Import Control service please refer to Import Control & Trade Direct.

Time saving tip
You can also look up receiving rates in the
‘Calculate Time and Cost’ section on the UK homepage at www.ups.com.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

3. DETERMINING THE RATE -

RECEIVING SHIPMENTS

How to use this section

Rates in this section apply when the shipping charges
are billed to a party in the receiving country.

Zone

To determine the zone number, see Worldwide zones.

Billable weight – for small package shipments

Billable weight is the weight used to calculate the rate. For domestic and international services, the billable weight will be the greater of the dimensional weight as compared to the actual weight.


How To Calculate Billable Weight*

Determine Actual Weight: Use any standard scale to determine the actual weight of your package. Increase any fraction to the next half kilogram.

Determine Dimensional Weight: Divide the cubic size of your package (length x width x height, rounding each measurement to the nearest whole centimetre) in centimetres by 5,000. Increase any fraction to the next half kilogram.

Determine Billable Weight: Compare the package’s actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

For multiple-package shipments, total the billable weight of all packages in the shipment.

Additional charges

These rates are exclusive of any additional charges, such as charges for extended or remote area delivery or any optional services. Please see Additional Services & Charges for more details.

Tax

These rates are exclusive of tax. Where applicable, VAT will be charged at the standard rate.

UPS Express Envelope

For correspondence, documents and electronic media only.

Letter weight limit

Letter rates apply for domestic and international documents, correspondence and electronic media shipments that do not exceed 0.5 kg sent in a UPS Express® Envelope. Domestic, import and export letters above 0.5kg and less than or equal to 2.5kg will be billed the document rate. Domestic, import and export letters above 2.5kg will be billed the package rate.

Maximum weight

The maximum weight for an individual package is 70kg. If you need to ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express Freight) - please call 03457 877 877
2) Non Money-Back Guaranteed (Freight) - please consult the Freight Services section in this guide or call UPS on 01753 760 100.

To determine the rate for a shipment with multiple packages weighing in total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited), multiply the total weight (rounded up to the next whole kilogram) by the appropriate price per kilogram shown.

The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greater.

Billable weight – for UPS Worldwide Express Freight shipments

Compare the freight shipment’s actual weight and dimensional weight. Whichever is the greatest of the two will be the billable weight and should be used when calculating the rate. The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greatest.

For multiple-piece shipments, the billable weight is determined by summing each pallet's rounded actual or dimensional weight, whichever is greater.

1. Determine actual weight and round up any fraction of a kilogram to the next whole kilogram.

2. Determine dimensional weight by multiplying the item’s length by the width by the height. For each dimension, measure the largest distance, rounding each measurement to the nearest whole number. The result is the cubic size. Divide the cubic size by 5000. Round up any fraction of a kilogram to the next whole kilogram.

search

UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS
 
 
 
RECEIVING RATES

search UPS Express Plus

UPS Express

NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

RECEIVING RATES

search UPS Express

UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

RECEIVING RATES

search UPS Express Saver

UPS Standard

SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE

RECEIVING RATES

search UPS Standard

UPS Expedited

SCHEDULED DAY-DEFINITE DELIVERY FROM DESTINATIONS OUTSIDE EUROPE

RECEIVING RATES

search UPS Expedited

UPS Worldwide Express Freight

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location

RECEIVING RATES

search UPS Worldwide Express Freight

UPS Worldwide Express Freight® Midday
RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE BY 12PM OR 2PM.
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

search UPS Worldwide Express Freight

Additional Services & Charges

In this section you will find information about the additional services available from UPS.
These include:

UPS Online Shipping Solutions
UPS Visibility Services
UPS Collect on Delivery and Billing Solutions
UPS Returns
UPS My Choice
UPS Import Control
UPS Trade Direct
UPS Proactive Response
UPS World Ease
UPS TradeAbility
UPS Mail Logic
UPS Mail Boxes Etc.®
UPS Access Point
UPS Brokerage Services
UPS Paperless Invoice

How to calculate the total shipping cost:

1 Calculate the shipping charge for sending or receiving a shipment (see Section 2 or Section 3).
2 In this section, look up the charge for any additional service that might apply to your shipment. Please
note that some charges are per package and some are per shipment. All packages covered under one
waybill shall be considered a single shipment.
3 Add the two amounts together to find the total cost for your shipment (excluding customs or excise
duties and taxes).

Unless otherwise indicated, charges for additional services will be billed to the payer and apply to all UPS service options.

The rates and additional charges detailed in this publication are effective 30th December 2018.

The latest information can be found on the UPS website www.ups.com or may be confirmed by contacting the UPS Customer Service Centre on 03457 877 877.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

4. ADDITIONAL SERVICES AND CHARGES

How can UPS help me send and track my shipments?

UPS Online Shipping Solutions
Prepare shipments, track deliveries and send customer notifications 24 hours a day.

Use our electronic services to prepare, send and track shipments and
reduce manual paperwork, costs and time.

You can also produce labels with barcode details for reliable sorting and
handling through the UPS network.

search Online shipping

UPS Waybill – If you are unable to use our online shipping solutions you must manually complete a UPS Waybill for every shipment. Please note that certain optional services, such as COD or UPS Returns, will not be available when using a manual UPS Waybill.

UPS Visibility Services
Convenient ways to track your packages online or on the move.

UPS has the most comprehensive set of free tracking, tracing and proof of
delivery services that allow you to track your shipments in different ways.

search Visibility services

Take advantage of our Quantum View® services to centrally track and
manage your small package and freight shipments.

search Visibility services

How can UPS help improve my cashflow?

UPS Collect on Delivery Service
UPS offers UPS Collect on Delivery for domestic
and European destinations.

search Collect on Delivery / Electronic billing solutions

UPS Electronic Billing Solutions
UPS can help you review, analyse and allocate shipping expenses quickly and easily.

search Collect on Delivery / Electronic billing solutions

How can UPS help return my goods?

UPS Returns® Your goods can come back as easily as they go out. Whether you need a shipment returned from a nearby city within Europe or from across the globe, UPS Returns can simplify the process by meeting a complete range of reverse logistics needs.

search UPS Returns

Easy Access – UPS Returns are instantly accessible. All services can be used with UPS’s free shipping systems: UPS Internet Shipping, WorldShip, UPS CampusShip or host-to-host EDI systems.

What optional services are available from UPS?

search Optional services / Additional costs

What additional costs might apply to your shipment?

search Optional services / Additional costs

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UPS My Choice®

UPS My Choice¹ lets your customers manage their home delivery experience.

UPS My Choice is a subscription based service and once enrolled, members can benefit from:

• Proactive delivery alerts via SMS, email, phone or mobile
   applications such as: Ship Notification, Day Before Delivery,
   Delivery Schedule Updates, Day of Delivery, Confirmation
   of Delivery.
• Four-hour delivery window for most deliveries.
• Online delivery planner to help manage and track upcoming
   home deliveries from UPS.

Visit www.ups.com/mychoice for more information.

Delivery Options

UPS My Choice members also have the added benefit of being able to redirect and reschedule eligible UPS home deliveries.

• Reschedule delivery: have parcels delivered on a different day.
• Deliver to another address: redirect delivery to another address.
• Ship to a UPS Access Point location: have parcels delivered to a UPS
 Access Point location (visit www.ups.com/accesspoint for more
  information on UPS Access Point).
• Redeliver to my address: If UPS delivered parcels to a nearby UPS
  Access Point location because the receiver was not at home, the
  recipient can request that eligible parcels be delivered to the original
address.
• Set a holiday and have parcels held by UPS or delivered up to three
business days after the holiday ends.
• Hold at a UPS Customer Centre.
• Leave with Neighbour - Have your packages left with an immediate
   neighbour.
• Authorised shipment release - You may give authorisation online for UPS
   to deliver packages without a signature.
   - "Leave at" Instructions - Designate where you would like our driver
      to leave your package (e.g. porch). This option is only available with
      authorised shipment release.

UPS My Choice therefore helps shippers to:

• Increase the probability of successful first-time deliveries.
• Reduce service calls associated with tracking parcels and returns.
• Focus on providing superior customer service.
• Improve customers’ online shopping experience.

What other UPS services are available?

UPS Import Control®

This service allows you to manage the collection, scheduling and billing of your import shipments from over 120 countries. Using advanced technology, you can control crucial importing aspects including customs documentation, delivery speed and billing options. Services include:

1 UPS Collection Attempt
Send shipping labels and commercial invoices to UPS, who will then make one attempt to collect the package. If unable to collect the package, our driver will leave the documents for your exporter.
GBP 3.90 per package (or per pallet for WW Express Freight) in addition to relevant shipping costs.

3 UPS Collection Attempts*
Send shipping labels and commercial invoices to UPS, who will then make three attempts to collect the package. If our driver is unable to collect the package after the third attempt, the documents will be returned to UPS and you will have to reprocess the service request.
GBP 5.55 per package in addition to relevant shipping costs.

Commercial Invoice Removal
Allows you to ship directly to third-party receivers without revealing the value of goods.
GBP 15.00 per shipment in addition to relevant shipping costs.

UPS Print Return Label, UPS Electronic Return Label, UPS Prints and Posts Return Label are included. More information about these services can be found in the UPS Returns page.

UPS Import Control is available as an option on UPS shipping systems
such as, UPS Internet Shipping, UPS CampusShip, UPS Developer Kit and
the latest version of WorldShip.

UPS Proactive Response™¹

UPS Proactive Response uses sophisticated internal systems to monitor your shipments 24/7 and intercept packages if anticipated scans do not occur. If milestones are missed, we will proactively communicate with you and take all necessary actions to intercept your shipment, based on your pre-defined instructions.

UPS Proactive Response™ Secure²

UPS Proactive Response Secure offers a financial safeguard to your shipments in addition to the UPS Proactive Response benefits. If milestones are missed, we will proactively communicate with you and take all necessary actions (including onboard courier engagement); we will reimburse you for your product’s loss or damage up to the value stated in your UPS Proactive Response Secure customer agreement.

UPS Temperature True® Packaging

A transportation platform for qualified temperature controlled packaging, providing the benefits of UPS’s network delivery performance in full compliance with the EU Goods Distribution Practices (GDP).

For more information please visit www.ups.com/healthcarelogistics

UPS Trade Direct®*

UPS Trade Direct® Air
Effectively manage time-sensitive air freight operations on major trading lanes in Asia and North America. With Trade Direct Air, shipments are consolidated and move quickly and seamlessly from one single origin to multiple retail stores or end customers. New products and high-value merchandise get to market faster, whilst handling costs are reduced in the process.

UPS Trade Direct® Ocean
Ship freight efficiently on major trading lanes in Asia and North America. Trade Direct Ocean is a completely integrated door-to-door solution that can save up to 20 days of inventory. You’ll reduce costs, gain more control and notice a faster time to market from your first shipment.

UPS World Ease®*

With World Ease you can group several shipments that are of either the same or different service levels and that are destined for one country into one ‘master’ shipment for consolidated customs clearance, using a single importer of record. Available on a contractual basis for exports to more than 65 countries across the world for customers using WorldShip or a host-to-host system. World Ease is not available for shipments between EU member states.

World Ease provides
• Pre-determined Port of Entry
• Defined time-in-transit
• No unexpected charges – defined billing
• Full visibility throughout the shipment process
• Full integration with your in-house systems
• Simplified shipment processing – all necessary
  documentation is automatically generated with
WorldShip, or with a host-to-host system.
• Return service

UPS TradeAbility®

 
Our suite of free information-based services helps you manage the movement of goods effectively across borders. Find harmonised tariff codes, landed cost estimates, compliance information and more, all from a single web interface or use our web service technology to integrate TradeAbility services into your website or back-end systems.

UPS TradeAbility Harmoniser
Use this to correctly identify and apply a product’s tariff code.

UPS TradeAbility Landed Cost
Calculate the total cost of shipping a product, including all associated duties, taxes, fees and shipping charges.

UPS TradeAbility Denied Party Screener
Search for restricted trading parties.

UPS TradeAbility Export License Detector
Verify export compliance with country specific trade regulations, procedures, tariffs and laws.

UPS TradeAbility Forms
Identify, create and automate necessary documentation for exports and imports based on shipment characteristics.

UPS TradeAbility Import Compliance
Verify import compliance with country-specific trade regulations, procedures, tariffs and laws.
 
 
 
UPS Express Critical®

Time-critical, specialised solutions

UPS Express Critical is our fastest service, providing a broad range of urgent and secure transportation options for one-time shipments of any size, worldwide at any time.

When time is tight our team will work with you to create customised, high-priority, door-to-door solutions using the best vendors, estimates and logistics based on your requirements. We’ll get your shipment on the next flight out, give you access to the world’s largest charter aircraft, and provide a dedicated courier to hand carry your shipment throughout the transportation cycle. We even have a cost-effective surface alternative for urgent delivery within Europe.

You benefit from a single source provider of end-to-end logistics with full online visibility for tracking and delivery confirmation. You can be confident that your shipments will arrive with the care they deserve – on time and intact.

Got an urgent delivery? Contact our team of experts 24/7/365 at
+44 207 949 0100 or email us at: ec@ups.com

UPS Mail Logic®*
 
 
UPS Mail Logic is a service that provides alternative global distribution of paper or physical media communications weighing less than 2kg per piece and of low monetary value. The weight limit is 5kg per piece for books and magazines.

Typical examples are:

Acceptance Letters / Annual Reports / Application Packets / Books / Department Mailings / Editorial Proofs / Inter Company
Communication/Advertising / Manuscripts / Newsletters / Stock Transfers

UPS Mail Logic enables you to streamline your mail room’s productivity as there is no need for mail room sorting, metering or stamping and offers you improved time-in-transit. Using UPS Mail Logic results in direct costs savings: no pre-paying for postage and reduced mail expense.

There are two services available:

UPS Mail Logic: 3-7 days average transit times around the world.
UPS Mail Logic Saver: 7-21 days average transit times around the world.

This service is available on a contractual basis only.
 
 
Mail Boxes Etc.®*
 
Shipping and Beyond
Mail Boxes Etc. locations are a one-stop shop with a complete array of business services for private customers and small businesses in your community. A full range of UPS shipping options is available at every Mail Boxes Etc. centre as well as a variety of other services, including:

Personal Mailbox
Mail Boxes Etc. knows how to protect your privacy with a personal mailbox available 24 hours a day at most locations. Additional services include mail forwarding, fax receiving and the ability to call in and check for mail.

Packaging Expertise
Gain peace of mind; expert Mail Boxes Etc. staff can professionally wrap and package almost anything, so your fragile goods arrive at their destination safe and sound. Mail Boxes Etc. also offers packaging and moving supplies.

Document Services
In black and white or in colour, whether you want it copied, bound, laminated, duplicated or digitally printed, Mail Boxes Etc. can do it all. MBE Worldwide S.R.L. is an affiliate of the Fineffe Group and UPS is their preferred carrier. Mail Boxes Etc. locations outside the United States and Canada are independently owned and operated by MBE Worldwide master licensees or their franchisees. To find the Mail Boxes Etc. location nearest to you, please go to www.ups.com.

UPS Access Point™

UPS Access Point locations are UPS retail sites offering convenient parcel drop-off or delivery at a time and place that best suits your customers’ needs. Utilising high street locations like newsagents, grocers and petrol stations, your customers can benefit from extended opening hours and improved convenience.

To view all UPS Access Point locations with its individual opening days and hours, please visit www.ups.com.

Services include:
Ship to a UPS Access Point location
You have the possibility to ship to a UPS Access Point location as a delivery option. When your customers order items, they can choose to have their shipments delivered to a UPS Access Point location. Your customers will receive notifications via email or SMS to let them know their parcel is ready for collection from the selected UPS Access Point location.

You can use any UPS Shipping system to ship parcels directly to a convenient UPS Access Point location for collection by your customer.

Package Release Code
You have the possibility to provide a PIN code to your customers, allowing them to designate a third party to collect packages on their behalf. This option also enables the use of the UPS Access Point network when the consignee’s identity is unknown (i.e. field service technicians).
Free of charge.

Please note:
• Specific weight and size limits apply for UPS parcels delivered to or
   dropped off at a UPS Access Point location:
    - The maximum weight (actual weight) per parcel is 20 kg - The
       maximum length per parcel is 97 cm
    - The maximum size per parcel is 330 cm in length and girth combined
• The declared value for “Ship to a UPS Access Point location” must
   be less than 5,000 USD (or its equivalent in local currency). Information
   on declared value per parcel for Prepaid Drop-Off can be found in the
   “Reference Information” section under Service restrictions.
• The UPS Access Point location will hold packages for a limited
   period of time. Please refer to www.ups.com/accesspoint in the country
   of destination for details on how long packages are held for and will be
   available for collection by you or a third party nominated by you.
   Packages not collected will be returned by UPS to the shipper as
   undeliverable.
• Before releasing any shipment at a UPS Access Point location to you
   or another person on your behalf, the UPS Access Point location may
   require that sufficient verification of identity be produced. Please refer to
   www.ups.com/accesspoint in the country of destination for relevant
   ID requirements.
• Rates will be provided at the time of shipping except where rates have
   been contractually agreed.
• International Dangerous Goods and International Special Commodities
   are restricted from Ship to a UPS Access Point location service. For
   other restrictions please consult the ups.com/accesspoint webpage in
   the country of destination.

Notification to Consignee and Delivery to UPS Access Point Location.
UPS will deliver Ship to a UPS Access Point location packages to the designated UPS Access Point location. On or about the time of delivery to the UPS Access Point location, the tracking status for such package provided by UPS will reflect that it is available for collection (e.g., “Delivered to UPS Access Point location, Awaiting Customer Pickup”). Delivery attempts to the designated UPS Access Point location constitute a delivery attempt for the purposes of the UPS Money Back Guarantee. Delivery is deemed complete for purposes of the UPS Money Back Guarantee when the package is delivered to the designated UPS Access Point location.

Personal Data
The UPS Terms and Conditions of Carriage and UPS Privacy Notice apply to the processing of personal information in the context of the use of UPS Access Point services. In addition, UPS may, as a service provider on behalf of you or your customer and where available, provide by email, text or phone call notice of package status including but not limited to: (1) package is in the UPS system and en route to a UPS Access Point location, (2) package has experienced an exception or is delayed, (3) package is available for collection from a UPS Access Point™ location and/or (4) reminder notices that package is available for collection and will be returned to Shipper if not collected within a specified time frame (“Status Notice”). You, or you on behalf of your customer, represent and warrant that you have obtained informed and specific consent from the addressee (and will store such consent), as required under all applicable laws, rules, and regulations (including, where applicable, of the jurisdiction of addressee’s domicile) in order for UPS to use the addressee’s personal information to provide the UPS Access Point services and send to the addressee e-mails and other notifications relating to the
UPS Access Point services, including without limitation Status Notices.

Not at Home UPS Access Point Delivery
Where available, after the first unsuccessful residential delivery attempt, UPS may deliver your customer’s parcel to a UPS Access Point location situated in their vicinity. If this happens, a UPS InfoNotice will be left, informing your customer that they can collect their parcel from a
UPS Access Point location and when it can be retrieved.

Prepaid Drop-Off
By using a UPS Access Point location, your customers can send or return items more easily. Shipments with UPS shipping labels already attached can be dropped off at a UPS Access Point location that is convenient to your customers.

UPS Access Point Label-Less Returns, where available, allows a person to drop off an unlabelled, sealed return package at a UPS Access Point location by providing the UPS Access Point location attendant with just the name of the shipper who the package should be returned to.
UPS Access Point Label-less Returns is available on a contractual basis only.

How can UPS help with international customs clearance?

UPS Export Brokerage Services
Ensure your shipments cross borders quickly and arrive on time.

Every day, UPS reliably manages millions of customs clearances worldwide. Our experience and global knowledge can help you comply with local requirements and avoid customs-related delays.

Additionally, across Europe UPS has been granted or is actively pursuing Authorised Economic Operator (AEO) status as a compliant and trustworthy international supply chain partner. This EU accreditation means UPS shipments are fast-tracked through customs, helping us to speed up your supply chain.

Routine customs clearance services are provided free of charge;
non-routine customs clearance services are listed below.

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How can UPS help with international customs clearance?

UPS Import Brokerage Services
Ensure your shipments cross borders quickly and arrive on time.

Every day, UPS reliably manages millions of customs clearances worldwide. Our experience and global knowledge can help you comply with local requirements and avoid customs-related delays.

Additionally, across Europe UPS has been granted or is actively pursuing Authorised Economic Operator (AEO) status as a compliant and trustworthy international supply chain partner. This EU accreditation means UPS shipments are fast-tracked through customs, helping us to speed up your supply chain.

Routine customs clearance services are provided free of charge;
non-routine customs clearance services are listed below.

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More information. For additional information about customs clearance or for the latest pricing information, please visit www.ups.com or call our customer service centre on 03457 877 877.

How can UPS help with international customs clearance?

UPS Paperless™ Invoice

This service enables you to submit your commercial invoice electronically when you ship internationally.

UPS is the first carrier to offer electronic invoices for international shipping. It’s another way you can use technology to integrate order processing, shipment preparation and now commercial invoice data, making your business more efficient. So there’s no need to print and apply multiple copies of paper invoices on shipments to destinations where Customs offices have the capacity to accept electronic forms.

Any company, regardless of size or industry segment, can use UPS Paperless Invoice. Best of all, UPS Paperless Invoice is free of charge. Enrolling is easy and can be done by visiting www.ups.com and logging in with your My UPS ID. All you need is a UPS account number and digital images of your signature and company letterhead. You may
also need billing invoice details for authentication purposes. Once you complete the enrolment process, you’ll be able to ship with Paperless Invoice within 24 hours.

UPS Paperless Invoice works seamlessly with UPS shipping systems –
UPS WorldShip, UPS CampusShip and UPS Internet Shipping.

UPS Broker of Choice®

This service enables importers to select their own customs broker for customs clearance of their UPS international shipments.

This service is available with the full portfolio of UPS shipping services and ensures that the established relationship with a Customs Broker remains in place while the importer works with UPS to save time and
increase efficiencies in shipping and customs processes. Using UPS Broker of Choice provides full tracking visibility and enables importers to reduce fees and errors incurred while using multiple customs clearance processes.

Importers have two options:
UPS Broker of Choice OnSite is for shipments that remain in UPS possession while the importer’s customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment.

UPS Broker of Choice OffSite is for shipments moved “in-bond” directly to a customs controlled (bonded) warehouse (at the importer’s direction) where the importer’s customs broker completes the customs clearance procedures. The UPS transport is complete upon delivery of the shipment
to the warehouse.

UPS Broker of Choice also gives your broker advance access to shipping documentation at the UPS Import Clearance Alert website
(www.ups.com/import).

For the latest details and fees related to UPS Broker of Choice, please visit www.ups.com or contact your local UPS sales representative.

UPS FTZ Facilitator®

This service gives importers and exporters the ability to use UPS to transport international shipments “in-bond” to and from a global Free/Foreign Trade Zone (FTZ).

This allows the shipment of goods to and from an FTZ without using other transportation providers. Having a single source transportation provider enables importers and exporters to increase visibility and tracking, and reduce the chance for errors and costs associated with utilising multiple transportation providers.

The process is really very simple. Importers will choose UPS FTZ Facilitator to direct shipments to be delivered, in-bond, to a designated FTZ rather than being cleared through customs. On the other side, exporters will choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an international destination. So whether you are importing or exporting this service can help you go global with confidence.

UPS FTZ Facilitator also gives you advance access to shipping documentation at the UPS Import Clearance Alert website for your broker and FTZ operator (www.ups.com/import).