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2020 Service & Tariff Guide
Republic of Ireland

Our 2020 Tariff Guide and Service Guide are now available. Navigate through the updated online versions or download the PDFs to discover updated rates and enhanced UPS services and technology, effective 6th July 2020.

Download our UPS Tariff Guide to find shipping tariffs and service availability for your UPS shipments. Alternatively, find more information related to our core delivery options and comprehensive additional services in our UPS Service Guide.

2020 UPS TARIFF GUIDE, IRELAND

SECTION 1
ZONE TABLES
Determine where you can send to and receive from, using our zone tables.
PAGE 4

SECTION 2
DETERMINING THE RATE – SENDING SHIPMENTS
Look up the rate for the service option of your choice.
PAGE 10

SECTION 3,
DETERMINING THE RATE – RECEIVING SHIPMENTS
Look up the rate for the service option of your choice.
PAGE 19

This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments,
may be found at www.ups.com/tariff/ie

Choosing The Right Service

In this section you will find information about where you can send to and receive from, using our zone tables.

The following pages list which service options are available to and from a particular destination and origin and are also used to identify a shipment’s zone number. You will need the zone numbers when calculating the cost of your shipment.

You will need the zone numbers when calculating the cost of your shipment in Section 2 and Section 3.

If a specific service is not indicated by you, the shipment will automatically be sent and billed as UPS Express where available.

1. ZONE TABLES

Zone tables

 
 
 
 
 
 
Sending or receiving
Use the sending zone columns when the shipping charges are billed to a party in the sending country*.

Use the receiving zone columns when the shipping charges are billed to a party in the receiving country*.

Using the zone table
1 Find the location you are sending to or receiving from.

2 A service is generally available when there is a zone number in the
   sending or receiving column of the country of your choice.

3 Note the zone number for later reference when calculating the cost.

* Please refer to the 2020 UPS Service Guide for more information about billing options.

+ Extended or remote area charge may apply to certain areas. Refer to the 2020 UPS Service Guide for more information.

Tables showing all extended or remote areas can be found in the
‘Calculate Time and Cost’ section at www.ups.com.

Please note that extended or remote locations are subject to change.

search Worldwide Zone Tables

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Zone tables

 
 
 
 
 
 
Sending or receiving
Use the sending zone columns when the shipping charges are billed to a party in the sending country*.

Use the receiving zone columns when the shipping charges are billed to a party in the receiving country*.

Using the zone table
1 Find the location you are sending to or receiving from.

2 A service is generally available when there is a zone number in the
   sending or receiving column of the country of your choice.

3 Note the zone number for later reference when calculating the cost.

* Please refer to the 2020 UPS Service Guide for more information about billing options.

+ Extended or remote area charge may apply to certain areas. Refer to the 2020 UPS Service Guide for more information.

Tables showing all extended or remote areas can be found in the
‘Calculate Time and Cost’ section at www.ups.com.

Please note that extended or remote locations are subject to change.

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Sending Shipments (rates)

The rate for sending a UPS shipment is determined by its service level, destination zone, weight and any additional charges.

How to calculate your shipment rate:
1 Make sure that you are in the correct section. The sending rates in this section apply to any outbound
   domestic and international shipments when the shipping charges are billed to a party in the
   sending country.
2 Use the Zone Tables in Section 1 to determine the correct zone number for your shipments
   destination.
3 Determine the billable weight.
4 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard, Expedited,
   Worldwide Express Freight or Worldwide Express Freight Midday). For more details about our Shipping
   options and to discover our Additional Services please refer to the 2020 UPS Service Guide.
5 Find your shipment type in the chart (UPS Express Envelopes, documents or packages).
6 Look up the rate that applies to the billable weight and zone for your shipment.
7 Note any additional costs, including charges for optional services. For more information please refer to
   the 2020 UPS Service Guide.

Time-saving tip
You can also find the total cost of your shipment via the UPS
‘Calculate Time and Cost’ tool on the Ireland homepage at www.ups.com.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

2. DETERMINING THE RATE -

SENDING SHIPMENTS

How to use this section

Rates in this section apply when the shipping charges
are billed to a party in the sending country.

Zone

To determine the zone number, see Worldwide zones.

Billable weight – for small package shipments

Billable weight is the weight used to calculate the rate.  For domestic and international services, the billable weight will be the greater of the dimensional weight as compared to the actual weight.

How To Calculate Billable Weight*

Determine Actual Weight: Use any standard scale to determine the actual weight of your package. Increase any fraction to the next half kilogram.

Determine Dimensional Weight: Divide the cubic size of your package (length x width x height, rounding each measurement to the nearest whole centimetre) in centimetres by 5,000. Refer to the figure at the bottom of this page. Increase any fraction to the next half kilogram.

Determine Billable Weight: Compare the package’s actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

For multiple-package shipments, total the billable weight of all packages in the shipment.

Additional charges

These rates are exclusive of any additional charges, such as charges for extended or remote area delivery or any optional services. Please refer to the 2020 UPS Service Guide for more details.

Tax

These rates are exclusive of tax. Where applicable, VAT will be charged at the standard rate.

Arrange a collection

Select “Schedule a Collection” on your local homepage at www.ups.com or call UPS on + 353 1 5245446.

UPS Express Envelope

For correspondence, documents and electronic media only.

Letter weight limit

Letter rates apply for domestic and international documents, correspondence and electronic media shipments that do not exceed 0.5 kg sent in a UPS Express® Envelope. Domestic, import and export letters above 0.5kg and less than or equal to 2.5kg will be billed the document rate. Domestic, import and export letters above 2.5kg will be billed the package rate.

Maximum weight

The maximum weight for an individual package is 70kg. If you need to ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express Freight) - please call + 353 1 5245446.
2) Non Money-Back Guaranteed (Freight) - please consult the Freight Services section in the 2020 UPS Service Guide or call UPS on 1-8163400.

To determine the rate for a shipment with multiple packages weighing in total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited), multiply the total weight (rounded up to the next whole kilogram) by the appropriate price per kilogram shown.

The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greater.

Billable weight – for UPS Worldwide Express Freight shipments

Compare the freight shipment’s actual weight and dimensional weight. Whichever is the greatest of the two will be the billable weight and should be used when calculating the rate. The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greatest.

For multi-piece shipments, the billable weight is determined by summing each pallet's rounded actual or dimensional weight, whichever is greater.

1. Determine actual weight and round up any fraction of a kilogram to the next whole kilogram.

2. Determine dimensional weight by multiplying the item’s length by the width by the height. For each dimension, measure the largest distance, rounding each measurement to the nearest whole number. The result is the cubic size. Divide the cubic size by 5000. Round up any fraction of a kilogram to the next whole kilogram.

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UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS

SENDING RATES

search UPS Express Plus

UPS Express

NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

SENDING RATES

search UPS Express

UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

SENDING RATES

search UPS Express Saver

UPS Standard

SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE

SENDING RATES

search UPS Standard

UPS Expedited

SCHEDULED DAY-DEFINITE DELIVERY TO DESTINATIONS OUTSIDE EUROPE

SENDING RATES

search UPS Expedited

UPS Worldwide Express Freight

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location and Drop-off & Hold at Location.

SENDING RATES

search UPS Worldwide Express Freight

UPS Worldwide Express Freight® Midday

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE BY 12PM OR 2PM.
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

search UPS Worldwide Express Freight

Receiving Shipments (rates)

The rate for receiving a UPS shipment is determined by its service level, origin zone, weight and any additional charges.

Our rates in your local currency are fixed in advance to avoid the effects of currency fluctuations and allow you to manage your import shipping costs.

How to calculate your shipment rate:
1 Make sure that you are in the correct section. The receiving rates in this section apply to any inbound
   domestic and international shipments when the shipping charges are billed to a party in the
   receiving country.
2 Use the Zone Tables in Section 1 to determine the correct zone number for your shipments origin.
3 Determine the billable weight.
4 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard, Expedited,
   Worldwide Express Freight or Worldwide Express Freight Midday). For more details about our Shipping
   options and to discover our Additional Services please refer to the 2020 UPS Service Guide.
5 Find your shipment type in the chart (UPS Express Envelopes, documents or packages).
6 Look up the rate that applies to the billable weight and zone for your shipment.
7 Note any additional costs, including charges for optional services. For more information please refer
   to the 2020 UPS Service Guide.

Important
Please ensure that the shipper records your UPS account number on the UPS shipping documents.

Total control of imports
UPS can collect your shipments from around the world. To find out about our secure UPS Import Control service please refer to the Import Control & Trade Direct section of the 2020 UPS Service Guide.

Time-saving tip
You can also look up receiving rates in the ‘Calculate Time and Cost’ section on the Ireland homepage at www.ups.com.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

3. DETERMINING THE RATE -

RECEIVING SHIPMENTS

How to use this section

Rates in this section apply when the shipping charges are billed to a party in the receiving country.

Zone

To determine the zone number, see Worldwide zones.

Billable weight – for small package shipments

Billable weight is the weight used to calculate the rate.  For domestic and international services, the billable weight will be the greater of the dimensional weight as compared to the actual weight.

How To Calculate Billable Weight

Determine Actual Weight: Use any standard scale to determine the actual weight of your package. Increase any fraction to the next half kilogram.

Determine Dimensional Weight: Divide the cubic size of your package (length x width x height, rounding each measurement to the nearest whole centimetre) in centimetres by 5,000. Increase any fraction to the next half kilogram.

Determine Billable Weight: Compare the package’s actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

For multiple-package shipments, total the billable weight of all packages in the shipment.

To determine the dimensional weight for import shipments, please visit the UPS homepage of the country you are importing from.

Additional charges

These rates are exclusive of any additional charges, such as charges for extended or remote area delivery or any optional services. Please refer to the 2020 UPS Service Guide for more details.

Tax

These rates are exclusive of tax. Where applicable, VAT will be charged at the standard rate.

UPS Express Envelope

For correspondence, documents and electronic media only.

Letter weight limit

Letter rates apply for domestic and international documents, correspondence and electronic media shipments that do not exceed 0.5 kg sent in a UPS Express® Envelope. Domestic, import and export letters above 0.5kg and less than or equal to 2.5kg will be billed the document rate. Domestic, import and export letters above 2.5kg will be billed the package rate.

Maximum weight

The maximum weight for an individual package is 70kg. If you need to ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express Freight) - please call + 353 1 5245446.
2) Non Money-Back Guaranteed (Freight) - please consult the Freight Services section in the 2020 UPS Service Guide or call UPS on 1-8163400.

To determine the rate for a shipment with multiple packages weighing in total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited), multiply the total weight (rounded up to the next whole kilogram) by the appropriate price per kilogram shown.

The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greater.

Billable weight – for UPS Worldwide Express Freight shipments

Compare the freight shipment’s actual weight and dimensional weight. Whichever is the greatest of the two will be the billable weight and should be used when calculating the rate. The amount billed will be the result of the calculation, or the minimum rate shown, whichever is the greatest.

For multi-piece shipments, the billable weight is determined by summing each pallet's rounded actual or dimensional weight, whichever is greater.

1. Determine actual weight and round up any fraction of a kilogram to the next whole kilogram.

2. Determine dimensional weight by multiplying the item’s length by the width by the height. For each dimension, measure the largest distance, rounding each measurement to the nearest whole number. The result is the cubic size. Divide the cubic size by 5000. Round up any fraction of a kilogram to the next whole kilogram.

search

UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS

RECEIVING RATES

search UPS Express Plus

UPS Express

NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

RECEIVING RATES

search UPS Express

UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

RECEIVING RATES

search UPS Express Saver

UPS Standard

SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE

RECEIVING RATES

search UPS Standard

UPS Expedited

SCHEDULED DAY-DEFINITE DELIVERY FROM DESTINATIONS OUTSIDE EUROPE

RECEIVING RATES

search UPS Expedited

UPS Worldwide Express Freight

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location

RECEIVING RATES

search UPS Worldwide Express Freight

UPS Worldwide Express Freight® Midday

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE BY 12PM OR 2PM.
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

search UPS Worldwide Express Freight

UPS Terms and Conditions of Carriage

This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments, may be found at www.ups.com or obtained from a UPS Office.

1. Introduction
A. These terms and conditions (“terms”) set out the basis on which UPS will transport packages, documents and envelopes (“packages”) and palletised goods (“pallets”; pallets and packages are together “shipments”). These terms are supplemented by the current applicable UPS Service and Tariff Guides (“the Guide”). The Guide contains important details about the services of UPS which the shipper should read and which form part of the agreement between UPS and the shipper.

B. Depending on the country where the shipment is presented to UPS for carriage, the term “UPS” will mean and the shipper’s contract will be with whichever of the following companies is applicable. That company will also be the (first) carrier of the goods for the purposes of the Conventions referred to in paragraph C.

UK – UPS Limited; Eire – United Parcel Service of Ireland Limited; Denmark – UPS Denmark A/S; Finland – United Parcel Service Finland Oy; Norway – UPS of Norway, Inc.; Sweden – United Parcel Service Sweden AB, all of whom can be contacted c/o Avenue Ariane 5, 1200 Brussels, Belgium (although this shall not be taken in itself as conferring jurisdiction on any court).

C. Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply. The Warsaw Convention governs and in most cases limits the liability of carriers in respect of loss of or damage or delay to cargo. (For the purpose of these terms the phrase “the Warsaw Convention” means (i) the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw on 12th October 1929 or (ii) that Convention as amended or supplemented by any protocol or supplementary convention or (iii) the Montreal Convention 1999, whichever is applicable.) Notwithstanding any clause to the contrary, international carriage by road may be subject to the provisions of the Convention on the Contract for the International Carriage of Goods by Road signed at Geneva on 19th May 1956 (“the CMR Convention”).

D. A shipment may be carried via any intermediate stopping places that UPS deems appropriate. UPS may engage sub-contractors to perform services and contracts both on its own behalf and on behalf of its servants, agents and sub- contractors each of whom shall have the benefit of these terms.

E. In these terms, “Waybill” shall mean a single UPS waybill/consignment note or the entries recorded against the same date, address and service level on a collection record. All packages or pallets covered under a Waybill shall be considered a single shipment.

2. Scope of Service
Unless any special services are agreed, and subject to these terms, the service to be provided by UPS is limited to the collection, transportation, customs clearance where applicable, and delivery of the shipment. The shipper acknowledges that shipments will be consolidated with those of other shippers for transport and that UPS may not monitor the inbound and outbound movement of individual shipments at all handling centres.

UPS is not a common carrier and reserves the right in its absolute discretion to refuse carriage to any shipment tendered to it for transportation.

3. Conditions of Carriage
This section sets out various restrictions and conditions which apply to the carriage of shipments by UPS. It also explains what the consequences are of the shipper presenting shipments for carriage which do not meet these requirements.

3.1 Service Restrictions and Conditions

Shipments must comply with the restrictions in paragraphs (i) to (iv) below.

(i) Packages must not weigh more than 31.5 kilograms (or 70 lbs) or 70 kilograms (or 150 lbs) (depending on the country where the shipment is presented to UPS for carriage and the country of destination, as specified in the Guides) or exceed 274 centimetres in length or a total of 400 centimetres in length and girth combined.

(ii) The value of any package may not exceed the local currency equivalent of USD 50,000. In addition the value of any jewellery or watches, other than costume jewellery or costume watches, in a package shall not exceed the local currency equivalent of USD 500 unless such a shipment is tendered from eligible origins to eligible destinations, with applicable services, set forth at ups.com/jewelry. The value of any pallet may not exceed the local currency equivalent of USD 100,000.

(iii) Packages must not contain any of the prohibited articles listed in the Guides including (but not limited to) articles of unusual value (such as works of art, antiques, precious stones, stamps, unique items, gold or silver), money or negotiable instruments (such as cheques, bills of exchange, bonds, savings books, pre-paid credit cards, share certificates or other securities), firearms and dangerous goods.

(iv) Packages must not contain goods which might endanger human or animal life or any means of transportation, or which might otherwise taint or damage other goods being transported by UPS, or the carriage, export or import of which is prohibited by applicable law.

The shipper shall be responsible for the accuracy and completeness of the particulars inserted in the Waybill and for ensuring that all packages set out adequate contact details for the shipper and receiver of the package and that they are so packed, marked and labelled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary to make them suitable for transportation and to comply with the requirements of the Guides and applicable law. Unless a different service level is clearly selected on the Waybill or other applicable UPS shipping documentation, shipments will be carried under the Express service (where available to the selected destination) and all applicable charges will be calculated accordingly.

The shipper guarantees that all packages presented for carriage under these terms comply with the restrictions in paragraphs (i) to (iv) above and have been prepared in secure premises, by him (in the case of an individual shipper) or by reliable staff employed by him or (where different) by the party tendering the shipment to UPS and have been protected against unauthorised interference during their preparation, storage and transportation to UPS. UPS relies on this guarantee in accepting any package for carriage hereunder. Any other packages are excluded from carriage.

3.2 Perishable and temperature sensitive goods will be transported provided that the shipper accepts that this is at its risk. UPS does not provide special handling for such shipments.

3.3 Refusal and Suspension of Carriage

(i) If it comes to the attention of UPS that any shipment does not meet any of the above restrictions or conditions or that any COD amount stated on a COD Waybill exceeds the limits specified in paragraph 8, UPS may refuse to transport the relevant shipment (or any relevant part thereof) and, if carriage is in progress, UPS may suspend carriage and hold the shipment (or any relevant part thereof) to the shipper’s order.

(ii) UPS may also suspend carriage if it cannot effect delivery, if the receiver refuses to accept delivery, if it is unable to effect delivery because of an incorrect address (having used all reasonable means to find the correct address) or because the correct address is found to be in another country from that set out on the shipment or on the Waybill or if it cannot collect amounts due from the receiver on delivery.

(iii) Where UPS is entitled to suspend carriage of a shipment (or any relevant part thereof), it is also entitled to return it to the shipper at its own discretion.

3.4 The shipper must pay and indemnify UPS for any reasonable costs and expenses (including storage), incurred by UPS, any losses, taxes and customs duties UPS may incur and all claims made against UPS because (i) a shipment does not meet any of the restrictions, conditions or representations in paragraph 3.1 above, (ii) of any refusal or suspension of carriage or return of a shipment (or part thereof) by UPS which is allowed by this paragraph 3, or (iii) of a failure by the shipper to comply with these terms. In the case of the return of a shipment (or part thereof), the shipper will also be responsible for paying all applicable charges calculated in accordance with the prevailing commercial rates of UPS.

3.5 If the shipper tenders to UPS a shipment which fails to comply with any of the restrictions or conditions in paragraph 3.1 above without UPS’s express written consent, UPS will not meet any loss howsoever arising which the shipper may suffer in connection with the carriage by UPS of such shipment (regardless of whether that failure to comply has caused or contributed to the loss and notwithstanding any negligence on the part of UPS or its employees, contractors or representatives) and, if UPS does suspend carriage for a reason allowed by these terms, the shipper shall not be entitled to any refund on the carriage charges it has paid. UPS may bring a claim in respect of such non-compliance.

3.6 If, having suspended carriage of a shipment (or any relevant part thereof) in accordance with these provisions, UPS is unable within a reasonable time to obtain the shipper’s instructions on its disposition or to identify the shipper or any other person entitled to the goods (having if necessary opened the shipment), UPS shall be entitled to destroy or sell the shipment (or any relevant part thereof), at its absolute discretion. The proceeds of any such sale shall first be applied to any charges, costs or expenses (including interest) outstanding in respect of the shipment or otherwise from the shipper concerned. Any balance shall be held to the shipper’s order.

3.7 Unless prohibited by law, UPS reserves the right, but is not obliged, to open and inspect, or scan by means of X-ray, any shipment tendered to it for transportation at any time.

4. Customs Clearance
When a shipment requires customs clearance, it is the shipper’s obligation to provide, or to ensure that the receiver will provide, UPS with complete and accurate documentation for the purpose but UPS will, unless instructed otherwise, act on behalf, at the expense and at the risk of the shipper or receiver in obtaining customs clearance. Provided that, in the case of shipments whose points of dispatch and destination are both within the same customs area, UPS only performs customs clearance if instructed to do so. The shipper also agrees that UPS may be considered as being the receiver of the package or the shipment for the sole purpose of appointing a customs broker to carry out any customs clearance insofar as is allowed by law.

5. Payment
5.1 The rates for carriage and other services are set out in the Guide and, unless paid before shipment, all charges must be paid within 7 days of receipt of invoice or within such other period as the shipper may have agreed in writing with UPS. UPS may verify the actual and/or dimensional weight of shipments and, if greater than the declared weight, invoice on such basis. Unless proved otherwise, an invoice shall be considered for this purpose to have been received three business days following the date of invoice.

5.2 If (a) UPS is required to pay any taxes, duties or levies on behalf of the shipper, receiver or a third party, (b) the selected billing option indicates that the receiver or a third party should pay any charges, or (c) any taxes, duties, penalties, charges or expenses are imposed, rightly or wrongly by government authorities, or incurred by UPS due to any circumstances, including any failure by the shipper or the receiver to provide correct information and documentation or any permits or licences required in connection with carriage, the shipper shall be jointly and severally liable to UPS with the receiver and such third parties for such amounts. In each case where the selected billing option indicates payment is to be charged, at first, to the receiver or any third party, UPS will (without prejudice to the shipper’s contractual liability for payment), first demand payment of the relevant amount from the receiver and/or the third party. If the amount in question is not immediately paid to UPS in full by any of the above parties, the amount will be payable by the shipper on first written demand. In any other cases, the shipper hereby undertakes to pay the mentioned amounts to UPS at first request. UPS shall not be obliged to separately file a claim against the receiver or any third party for payment. In case of doubt, the burden of proving that the amount has been paid lies on the shipper.

5.3 Any sum payable to UPS which is overdue will bear interest at the rate specified on the invoice from the due date to the date UPS receives payment whether before or after judgment. In addition, UPS reserves the right to charge a late payment administration fee up to a maximum of GBP 40 (EUR 40 in Eire and Finland, DKK 100 in Denmark, NOK 59 in Norway and SEK 50 in Sweden) per invoice.

5.4 If any sum is not paid by the shipper, receiver or some other party under these terms, UPS may hold any shipments it is carrying (or part thereof) until it receives payment in full or may sell them and use the proceeds to make good the debt to it in accordance with applicable local law. Any unpaid balance will remain payable.

5.5 UPS’s rates for carriage set out in the Guide are calculated only for the carriage of shipments which do not exceed in value the amounts set out in paragraph 3.1(ii) (or other applicable value, if lower). In the event that UPS becomes aware that it has carried a shipment which, without UPS’s express written consent, exceeds this value, then, in addition to the otherwise applicable rates and charges and any other remedies under these terms, an additional carriage charge equivalent to 5% of the value of the shipment in excess of the relevant amount set out in paragraph 3.1(ii) is applicable.

6. Interruption of Service
If UPS is unable to start or continue with carriage of the shipper’s shipment for a reason beyond its control, UPS will not be in breach of its agreement with the shipper but will take all steps that are reasonably practicable in the circumstances to commence or continue the carriage. Examples of events beyond UPS’s control are disruption to air or ground transportation due to bad weather, fire, flood, war, hostilities, civil disturbance, acts of government or other authorities (including, without limitation, customs), labour disputes or obligations affecting UPS or some other party, delays in customs clearance and/or delays or other issues arising out of or otherwise related to the UK ceasing to be a member of the EU.

7. Money Back Guarantee
For certain services and destinations, UPS offers a money back guarantee on the shipping charges. Details of its applicability, terms and conditions and of the corresponding delivery and latest pick up time for the relevant service and destination are as set out in the Guide and on the UPS website (www.ups.com), each as current at the time the goods are accepted for carriage, and can also be confirmed by contacting the shipper’s local UPS call centre. For the avoidance of doubt, the liability of UPS under the money back guarantee is limited to the above and the guarantee does not otherwise constitute any form of undertaking or representation that the shipment will arrive by any particular time.

8. Collect on Delivery (COD)
For certain destinations and services as advised by the local UPS call centre, UPS offers a COD service on payment of an additional charge as set out in the Guide. If the shipper makes use of this service, subject to the provisions set out below (including those relating to currency conversion) UPS will collect on behalf of the shipper the COD amount stated on the Waybill. This service is not available for pallets.

COD amounts must be specified on the Waybill in either EUR or, if different, the currency of the country of destination. Where any of the COD amounts specified on the Waybill, collected from the receiver and/or paid to the shipper are in different currencies from each other, the conversion(s) will be made at such exchange rate(s) as UPS may reasonably determine.

UPS does not accept responsibility for any currency exchange risks.

8.1 Cash COD – Where UPS is instructed on the Waybill in accordance with applicable UPS guidelines to accept cash only, UPS will collect only cash, in the currency of the country of destination. Where cash is collected, the maximum amount collectible in that form on behalf of a shipper shall be the local currency equivalent of USD 5,000 per receiver per day. Notwithstanding the previous rule, the amount collectible in cash on behalf of a shipper from receivers located in the following countries for COD shipments may not exceed the respective amounts per receiver per day: Belgium: EUR 3,000; Spain: EUR 2,499; Greece: EUR 500; Portugal: EUR 1,000; Italy: EUR 1,999.99; France: EUR 1,000; Romania: RON 10,000 for individuals, RON 5,000 for legal entities; Sweden: SEK 3,000, Poland: 15,000 PLN. If the shipper specifies a COD amount that exceeds these limits, UPS will automatically be entitled to accept cheques for the whole or any part of that amount. Further limitations may apply in certain countries from time to time; details of such limitations will be set out either in the Guides or at the UPS Website
(www.ups.com).

If the shipper specifies a COD amount that exceeds these limits, UPS will automatically be entitled to accept cheques for the whole or any part of that amount.

8.2 Cheque COD – If the Waybill does not clearly (and in accordance with applicable UPS guidelines) instruct UPS to accept only cash, UPS may accept payment either in cash (subject to the restrictions in paragraph 8.1) or by any kind of cheque made out to the shipper that is recognised in the country of destination of the shipment. Where UPS accepts cheques the maximum amount collectible in any form shall not exceed the equivalent of USD 50,000 per package (or other applicable value, if lower). Where UPS is permitted to accept a cheque, it may collect a cheque denominated in either EUR or, if different, the local currency of the country of destination.

8.3 Payment of Collected COD Amounts – Where UPS collects cash, UPS will pay to the shipper an equivalent amount in the local currency of the country where the shipment was presented to UPS for transportation. UPS may make such payments of COD amounts by either wire transfer to any bank account notified to UPS by the shipper or issuing a cheque in favour of the shipper.

Any cheques in favour of the shipper, issued either by UPS as set out above or by the receiver and collected by UPS pursuant to paragraph 8.2, may either be forwarded to the shipper by regular mail at the shipper’s risk or handed over to the shipper or to any other person appearing to have authority to accept the cheque on the shipper’s behalf.

8.4 In the event of non-receipt by the shipper of COD amounts, the shipper must notify UPS in writing within 45 days of the date of delivery of the shipment concerned.

8.5 The shipper will indemnify UPS for all losses, expenses, and any claims made against UPS by the receiver or a third party, arising where UPS does not deliver a shipment because the receiver does not pay the COD amount in the appropriate form or refuses to accept the shipment.

8.6 The liability of UPS in respect of the amount to be collected shall not exceed either the applicable maximum amount collectible under these terms or the COD amount indicated on the Waybill, whichever is the lesser. Further, the COD amount shall not in any event exceed the value of the goods at their destination plus applicable carriage charges. For the avoidance of doubt, a COD amount does not constitute declaration of a value for the purpose of paragraph 9.4 or otherwise and therefore shall not affect the liability of UPS for any loss, damage or delay to the goods themselves.

UPS does not accept any responsibility for any dishonest or fraudulent acts on behalf of the receiver including, but not limited to, presenting a fraudulent cheque or one which is later dishonoured, or for cheques incorrectly completed by the receiver.

9. Liability
9.1 Where the Warsaw or CMR Conventions or any national laws implementing or adopting these conventions apply (for convenience referred to as Convention Rules) or where (and to the extent that) other mandatory national law applies, the liability of UPS is governed by and will be limited according to the applicable rules.

9.2 Where Convention Rules or other mandatory national laws do not apply, UPS will only be liable for failure to act with reasonable care and skill and its liability shall be exclusively governed by these terms and (save in the case of personal injury or death) limited to proven damages not exceeding the greater of either:

(a) GBP 60 per shipment in the case of goods presented in the UK to UPS for carriage (EUR 85 in Eire and Finland, DKK 635 in Denmark, NOK 655 in Norway, SEK 785 in Sweden); or

(b) 8.33 Special Drawing Rights (“SDRs”) per kilo of the goods affected, unless a higher value has been declared by the shipper under paragraph 9.4 below. An SDR is a unit of account adopted by the International Monetary Fund and its current value is regularly published in major financial newspapers. As at the date of publication of these terms 8.33 SDRs was equal to approximately GBP 9.

9.3 If the claimant (or any person from whom he derives his right to claim) has caused or contributed to any loss, damage or delay to a package or pallet, any liability UPS may incur in respect thereof (limited as above) may be reduced or extinguished in accordance with the law applicable to such contributory negligence.

9.4 Subject to the provisions of paragraph 9.5, the shipper may obtain the benefit of a greater limit of liability than UPS provides under paragraph 9.2 above or than may be provided by Convention Rules or other mandatory national law.vThe shipper may do so by declaring a higher value on the Waybill and paying an additional charge as stated in the Guide. If the shipper declares a higher value for carriage and pays the applicable charge, then UPS’s liability shall be limited to proven damages not exceeding the sum so declared. The value of the goods concerned shall not in any event exceed the limits specified in paragraph 3.1(ii) and the Guide.

9.5 UPS shall not be liable to any party for any actual or alleged: indirect or consequential damage or loss arising from breach of contract, tort or otherwise; or any loss of profits, anticipated profits, anticipated savings, loss of goodwill or loss of business or opportunity, whether such losses are direct or indirect.

10. Delivery
UPS may deliver a shipment to the receiver or to any other person appearing to have authority to accept delivery of the shipment on the receiver’s behalf (such as persons at the same premises as the receiver). If no such person is available the package may be left in the receiver’s letterbox(if suitable), delivered to the neighbour, unless the shipper has excluded such delivery options by using the applicable additional service. The receiver shall be informed of any alternate delivery arrangements (or redirection to a UPS Access Point®) by note left at their premises.

Notwithstanding the previous paragraph, and unless otherwise agreed with the shipper, UPS may apply any alternative delivery methods chosen by the receiver in accordance with the UPS My Choice® Service Terms or any other agreement between UPS and the receiver. Such alternative delivery methods include, without limitation, redirecting delivery of a package to an alternate address (including a UPS Access Point), authorizing the driver to leave a package at the receiver’s premises, modifying a service selected by the shipper or, rescheduling delivery. The shipper also agrees the receiver may receive delivery information regarding a package. The shipper expressly waives any claim it may have against UPS arising from UPS following any such instructions provided by the receiver.

UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information concerned is obtained and stored in electronic form.

Save where Convention Rules or other mandatory national laws require otherwise, UPS accepts no responsibility in any circumstances to suspend carriage, redirect delivery (whether to a different receiver or address from that named on the Waybill) or return a shipment to its shipper and, in the event that it should attempt but fail to do so, shall have no liability for any losses thereby occasioned.

11. Data Protection
11.1 UPS has the right to process data provided by the shipper or receiver in connection with carriage by UPS, to transfer such data to other group companies and contractors of UPS, including in other countries which may not have the same level of data protection as the country where the shipment is presented to UPS, and to have it processed there if and to the extent the transfer and processing of the data in such countries is required for performing the agreed shipment services. The shipper warrants that it (i) has obtained personal data the shipper provided to UPS for the shipment lawfully, (ii) is authorized to provide such data to UPS, including if and to the extent the transfer and processing of the data in such countries is required for performing the agreed shipment services, and (iii) has obtained informed and specific consent from such receiver that UPS may send e-mail and other notifications related to the agreed shipment services to the receiver. UPS uses the shipper’s personal data provided by the shipper in accordance with the UPS Privacy Notice published on UPS’s web site at https://www.ups.com/gb/en/help-center/legal-terms-conditions/privacy-notice.page?.

11.2 Furthermore, the shipper warrants that he has duly informed the receiver that UPS may use the receiver’s personal data in accordance with the above linked UPS Privacy Notice in effect at the time of shipping with regard to uses other than those specified in subsection 11.1 above.

12. Claims Procedure – Prescription
All claims against UPS must be notified in writing as soon as reasonably practicable and in any event within 14 days of receipt in the case of damage (including partial loss of a shipment), in the case of loss within 60 days of the goods being consigned with UPS for carriage. In addition, all claims against UPS in connection with any shipment shall be prescribed and barred by expiration of time, unless legal proceedings are brought and written notice of them is given to UPS within eight months after delivery of the goods concerned or, in the case of non-delivery, within eight months from the scheduled date for delivery. This term shall not affect any rights the shipper may have under Convention Rules or other mandatory national laws.

13. Entire Agreement & Severability
It is the intention of UPS that all the terms of the contract between it and the shipper are contained in this document and in the Guide. If the shipper wishes to rely on any variation to these terms, it must ensure that that is recorded in writing and signed by the shipper and on behalf of UPS before the shipment is accepted for carriage by UPS. If any part of these terms is not enforceable, this will not affect the enforceability of any other part.

14. Governing Law
These terms shall be governed by the laws of the country where the shipment is presented to UPS for carriage.

2020 UPS SERVICE GUIDE 7/20, IRELAND

SECTION 1
CORE SERVICES
Determine the service that best meets your needs.

SECTION 2
ADDITIONAL SERVICES AND CHARGES
Learn about the value-added services we offer and determine any additional costs to your shipping charges.

SECTION 3
REFERENCE INFORMATION
Review our billing options, prohibited articles and other service restrictions, the UPS money-back guarantee, our liability and the Terms and Conditions of Carriage.

SECTION 4
FREIGHT
Find out about our freight services and determine the service that best meets your freight shipping needs. Also, learn about other available supply chain services.

This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments,
may be found at www.ups.com/tariff/ie

Core Services

Core UPS delivery options
UPS is a fully integrated delivery service, offering the most comprehensive range of services. UPS can help
you send your goods domestically or internationally, using three time and day-definite express services
to ensure your goods arrive on the scheduled day by 9.00am, 10.30am, typically by 12.00 noon or by the
end of day. Additionally, UPS offers economical alternatives for your less time-sensitive shipments.
Import services are also available. Check import rates in the 2020 UPS Tariff Guide or click on
‘Zones and Tariffs', under the ‘Calculate Time and Cost’ section of www.ups.com.

When you ship with UPS, you can expect:
• Excellent service reliability
• Money-back guarantee¹ for UPS Express services
• Up to three delivery attempts²
• Online shipment preparation options
• Full visibility for your shipments
• Convenient city centre shipping locations
• A delivery company respected and recognised by your customers worldwide.

Full details of UPS’s additional services and charges can be found in Section 2 of this guide.

If a specific service is not indicated by you, the shipment will automatically be sent and billed as UPS
Express where available.

¹Money-Back Guarantee
Restrictions apply. Money-back guarantee will cover a refund upon request of your shipping costs if we
do not attempt delivery by the applicable time. For full details, refer to our money-back guarantee
section and our Terms and Conditions of Carriage.
² Not applicable for UPS Worldwide Express Freight.

SECTION 1
CORE SERVICES
PAGE 3

SECTION 2
ADDITIONAL SERVICES & CHARGES
PAGE 5

SECTION 3
REFERENCE INFORMATION
PAGE 22

SECTION 4
FREIGHT
PAGE 31

1. CORE SERVICES

Shipping Options

search Service options

Additional Services & Charges

In this section you will find information about the additional services available from UPS.
These include:

UPS Online Shipping Solutions
UPS Visibility Services
UPS Collect on Delivery and Billing Solutions
UPS Returns
UPS My Choice
UPS Import Control
UPS Trade Direct
UPS Proactive Response
UPS World Ease
UPS TradeAbility
UPS Mail Boxes Etc.
UPS Access Point
UPS Brokerage Services
UPS Paperless Invoice

How to calculate the total shipping cost:

1 Calculate the shipping charge for sending or receiving a shipment (see Section 2 or Section 3).
2 In this section, look up the charge for any additional service that might apply to your shipment. Please
   note that some charges are per package and some are per shipment. All packages covered under one
   waybill shall be considered a single shipment.
3 Add the two amounts together to find the total cost for your shipment (excluding customs or excise
   duties and taxes).

Unless otherwise indicated, charges for additional services will be billed to the payer and apply to all UPS service options.

The rates and additional charges detailed in this publication are effective 6th July 2020.

The latest information can be found on the UPS website www.ups.com or may be confirmed by contacting the UPS Customer Service Centre on + 353 1 5245446.

Changes to rates and additional charges
In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or introduce rates and charges. A minimum of 10 days notice will be provided.

SECTION 1
CORE SERVICES
PAGE 3

SECTION 2
ADDITIONAL SERVICES & CHARGES
PAGE 5

SECTION 3
REFERENCE INFORMATION
PAGE 22

SECTION 4
FREIGHT
PAGE 31

2. ADDITIONAL SERVICES AND CHARGES

How can UPS help me send and track my shipments?

UPS Online Shipping Solutions
Prepare shipments, track deliveries and send customer notifications 24 hours a day.

Use our electronic services to prepare, send and track shipments and
reduce manual paperwork, costs and time.

You can also produce labels with barcode details for reliable sorting and
handling through the UPS network.

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UPS Waybill – If you are unable to use our online shipping solutions you must manually complete a UPS Waybill for every shipment. Please note that certain optional services, such as COD or UPS Returns, will not be available when using a manual UPS Waybill.

Convenient ways to track your packages online or on the move.

UPS has the most comprehensive set of free tracking, tracing and proof of delivery services that allow you to track your shipments in different ways.

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Take advantage of our Quantum View® services to centrally track and manage your small package and freight shipments.

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UPS e-commerce services

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How can UPS help improve my cashflow?

UPS Collect on Delivery Service
UPS offers UPS Collect on Delivery for domestic
and European destinations.

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UPS Electronic Billing Solutions
UPS can help you review, analyse and allocate shipping expenses quickly and easily.

search Collect on Delivery / Electronic billing solutions

How can UPS help return my goods?

UPS Returns® Your goods can come back as easily as they go out. Whether you need a shipment returned from a nearby city within Europe or from across the globe, UPS Returns can simplify the process by meeting a complete range of reverse logistics needs.

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Easy Access – UPS Returns are instantly accessible. All services can be used with UPS’s free shipping systems: UPS Internet Shipping, WorldShip, UPS CampusShip or host-to-host EDI systems.

What optional services are available from UPS?

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What additional costs might apply to your shipment?

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UPS My Choice®

UPS My Choice¹ lets your customers personalise their the last mile delivery experience.

UPS My Choice is a membership based service where members can self-enrol themselves via a simple sign up process based on email. Once enrolled, members can further define their settings to benefit from the following services:

• Set up one-time preferences which are applied to all future incoming packages.

   - Delivery alerts: Members can set up which delivery alerts they wish
     to receive via SMS, email or the UPS Mobile App such as Ship
     Notification, Day Before Delivery, Delivery Schedule Updates, Day
     of Delivery, Confirmation of Delivery.

   - Driver instructions: They can designate where they would like the
     UPS driver to always leave the package (e.g. porch). This option is
     only available with authorised shipment release. Members can
     choose from 13 different locations such as front door, rear door,
     garage, patio, concierge, etc.

   - Alternate Delivery Location: Members can send all home
     deliveries to a UPS Access Point® location for collection at a
     later time.

• Define their name and address to improve package matching rate:
   even if UPS does not get always get email addresses in package
   information, we can still identify their packages.

• Request UPS to hold all their incoming packages for a period of
   time when they are on vacation.

• Access the online delivery planner to help manage and track
   upcoming home deliveries from UPS.

• Receive 1 to 4 hour estimated delivery window in the delivery
   alerts.

• Download the UPS Mobile App, where all their deliveries are in
   one place to easily manage them.

Delivery Change Options

UPS My Choice members also have the added benefit of being able to redirect and reschedule eligible UPS home deliveries when the parcel is on its way to be delivered.

Reschedule delivery: Have parcels delivered on a different day.
Deliver to another address: Redirect delivery to another address.
Redirect to a UPS Access Point location: Redirect parcels to a nearby
   UPS Access Point location instead of having it delivered at home.
Redeliver to my address: If UPS delivered parcels to a nearby
   UPS Access Point location because the receiver was not at home,
   the recipient can request that eligible parcels be delivered to the
   original address.
Hold at a UPS Customer Centre: Have parcels held at a customer
   centre for a period of time.
Leave with Neighbour: Have packages left with an immediate
   neighbour.
Leave at Instructions: Designate where the driver should leave the
   package (e.g. porch). This option is only available with authorised
   shipment release. Authorisation can be given online to UPS.

UPS My Choice therefore helps shippers to:

• Increase the probability of successful first-time deliveries.
• Reduce service calls associated with tracking parcels and returns.
• Focus on providing superior customer service.
• Improve customers’ online shopping experience.

Visit https://www.ups.com/ie/en/services/tracking/mychoice.page for more information.

What other UPS services are available?

UPS Import Control®

This service allows you to manage the collection, scheduling and billing of your import shipments from over 120 countries. Using advanced technology, you can control crucial importing aspects including customs documentation, delivery speed and billing options. Services include:

1 UPS Collection Attempt
Send shipping labels and commercial invoices to UPS, who will then make one attempt to collect the item. If unable to collect the item, our driver will leave the documents for your exporter.
EUR 6.20 per package (or per pallet for WW Express Freight) in addition to relevant shipping costs.

3 UPS Collection Attempts*
Send shipping labels and commercial invoices to UPS, who will then make three attempts to collect the package. If our driver is unable to collect the package after the third attempt, the documents will be returned to UPS and you will have to reprocess the service request.
EUR 8.25 per package in addition to relevant shipping costs.

Commercial Invoice Removal
Allows you to ship directly to third-party receivers without revealing the value of goods.
EUR 16.00 per shipment in addition to relevant shipping costs.

UPS Print Return Label, UPS Electronic Return Label, UPS Prints and Posts Return Label are included. More information about these services can be found on the UPS Returns page.

UPS Import Control is available as an option on UPS shipping systems
such as, UPS Internet Shipping, UPS CampusShip, UPS Developer Kit and
the latest version of WorldShip.

UPS Proactive Response™¹

UPS Proactive Response uses sophisticated internal systems to monitor your shipments 24/7 and intercept packages if anticipated scans do not occur. If milestones are missed, we will proactively communicate with you and take all necessary actions to intercept your shipment, based on your pre-defined instructions.

UPS Proactive Response™ Secure²

UPS Proactive Response Secure offers a financial safeguard to your shipments in addition to the UPS Proactive Response benefits. If milestones are missed, we will proactively communicate with you and take all necessary actions (including onboard courier engagement); we will reimburse you for your product’s loss or damage up to the value stated in your UPS Proactive Response Secure customer agreement.

UPS Temperature True® Packaging
A transportation platform for qualified temperature controlled packaging, providing the benefits of UPS’s network delivery performance in full compliance with the EU Goods Distribution Practices (GDP).

For more information please visit www.ups.com/healthcarelogistics

UPS Trade Direct

UPS Trade Direct Air
Effectively manage time-sensitive air freight operations on major trading lanes in Asia and North America. With Trade Direct Air, shipments are consolidated and move quickly and seamlessly from one single origin to multiple retail stores or end customers. New products and high value merchandise get to market faster, whilst handling costs are reduced in the process.

UPS Trade Direct Ocean
Ship freight efficiently on major trading lanes in Asia and North America. Trade Direct Ocean is a completely integrated door-to-door solution that can save up to 20 days of inventory. You’ll reduce costs, gain more control and notice a faster time to market from your first shipment.

World Ease®*

With World Ease you can group several shipments that are of either the same or different service levels and that are destined for one country into one ‘master’ shipment for consolidated customs clearance, using a single importer of record. Available on a contractual basis for exports to more than 65 countries across the world for customers using WorldShip or a host-to-host system. World Ease is not available for shipments between EU member states.

World Ease provides
• Pre-determined Port of Entry
• Defined time-in-transit
• No unexpected charges – defined billing
• Full visibility throughout the shipment process
• Full integration with your in-house systems
• Simplified shipment processing – all necessary
documentation is automatically generated with
WorldShip, or with a host-to-host system.
• Return Service

UPS TradeAbility®

Our suite of free information-based services helps you manage the movement of goods effectively across borders. Find harmonised tariff codes, landed cost estimates, compliance information and more, all from a single web interface or use our web service technology to integrate UPS TradeAbility services into your website or back-end systems.

UPS TradeAbility Harmoniser
Use this to correctly identify and apply a product’s tariff code.

UPS TradeAbility Landed Cost
Calculate the total cost of shipping a product, including all associated duties, taxes, fees and shipping charges.

UPS TradeAbility Denied Party Screener
Search for restricted trading parties.

UPS TradeAbility Export License Detector
Verify export compliance with country-specific trade regulations, procedures, tariffs and laws.

UPS TradeAbility Forms
Identify, create and automate necessary documentation for exports and imports based on shipment characteristics.

UPS TradeAbility Import Compliance
Verify import compliance with country-specific trade regulations, procedures, tariffs and laws.

UPS Express Critical®

Time-critical, specialised solutions

UPS Express Critical is our fastest service, providing a broad range of urgent and secure transportation options for one-time shipments of any size, worldwide at any time.

When time is tight our team will work with you to create customised, high-priority, door-to-door solutions using the best vendors, estimates and logistics based on your requirements. We’ll get your shipment on the next flight out, give you access to the world’s largest charter aircraft, and provide a dedicated courier to hand carry your shipment throughout the transportation cycle.

We even have a cost-effective surface alternative for urgent delivery within Europe.

You benefit from a single source provider of end-to-end logistics with full online visibility for tracking and delivery confirmation. You can be confident that your shipments will arrive with the care they deserve – on time and intact.

Got an urgent delivery? Contact our team of experts 24/7/365 at +49 6966 800 900 or email us at: ec@ups.com

Mail Boxes Etc.®*

Shipping and Beyond
Mail Boxes Etc. locations are a one-stop shop with a complete array of business services for private customers and small businesses in your community. A full range of UPS shipping options is available at every
Mail Boxes Etc. centre as well as a variety of other services, including:

Personal Mailbox
Mail Boxes Etc. knows how to protect your privacy with a personal mailbox available 24 hours a day at most locations. Additional services include mail forwarding, fax receiving and the ability to call in and check for mail.

Packaging Expertise
Gain peace of mind; expert Mail Boxes Etc. staff can professionally wrap and package almost anything, so your fragile goods arrive at their destination safe and sound. Mail Boxes Etc. also offers packaging and moving supplies.

Document Services
In black and white or in colour, whether you want it copied, bound, laminated, duplicated or digitally printed, Mail Boxes Etc. can do it all.

MBE Worldwide S.R.L. is an affiliate of the Fineffe Group and UPS is their preferred carrier. Mail Boxes Etc. locations outside the United States and Canada are independently owned and operated by MBE Worldwide master licensees or their franchisees. To find the Mail Boxes Etc. location nearest to you, please go to www.ups.com.

UPS Access Point™

UPS Access Point locations are UPS retail sites offering convenient parcel drop-off or delivery at a time and place that best suits your customers’ needs. Utilising high street locations like newsagents, grocers and petrol stations, your customers can benefit from extended opening hours and improved convenience.

To view all UPS Access Point locations with its individual opening days and hours, please go to the www.ups.com webpage.

Services include:
Ship to a UPS Access Point™ location
You have the possibility to ship to a UPS Access Point location as a delivery option. When your customers order items, they can choose to have their shipments delivered to a UPS Access Point location. Your customers will receive notifications via email or SMS to let them know their parcel is ready for collection from the selected UPS Access Point location.

You can use any UPS Shipping system to ship parcels directly to a convenient UPS Access Point location for collection by your customer.

Package Release Code
You have the possibility to provide a PIN code to your customers, allowing them to designate a third party to collect packages on their behalf. This option also enables the use of the UPS Access Point network when the consignee’s identity is unknown (i.e. field service technicians).

Please note:
• Specific weight and size limits apply for UPS parcels delivered to or
  dropped off at a UPS Access Point location:
   - The maximum weight (actual weight) per parcel is 20 kg - The
      maximum length per parcel is 97 cm
   - The maximum size per parcel is 300 cm in length and girth combined
• The declared value for “Ship to a UPS Access Point location” must
  be less than 5,000 USD (or its equivalent in local currency). Information
  on declared value per parcel for Prepaid Drop-Off can be found in the
  “Reference Information” section under Service restrictions.
• The UPS Access Point™ location will hold packages for a limited
  period of time. Please refer to www.ups.com/accesspoint in the country
  of destination for details on how long packages are held for and will be
  available for collection by you or a third party nominated by you.
  Packages not collected will be returned by UPS to the shipper as
  undeliverable.
• Before releasing any shipment at a UPS Access Point™ location to you
  or another person on your behalf, the UPS Access Point™ location may
  require that sufficient verification of identity be produced. Please refer to
  www.ups.com/accesspoint in the country of destination for relevant
  id requirements.
• Rates will be provided at the time of shipping except where rates have
  been contractually agreed.
• International Dangerous Goods and International Special Commodities
  are restricted from Ship to a UPS Access Point™ location service. For
  other restrictions please consult the ups.com/accesspoint webpage in
  the country of destination.

Notification to Consignee and Delivery to UPS Access Point™ Location.
UPS will deliver Ship to a UPS Access Point™ location packages to the designated UPS Access Point™ location. On or about the time of delivery to the UPS Access Point™ location, the tracking status for such package provided by UPS will reflect that it is available for pickup (e.g., “Delivered to UPS Access Point™ location, Awaiting Customer Pickup”). Delivery attempts to the designated UPS Access Point™ location constitute a delivery attempt for the purposes of the UPS Money Back Guarantee. Delivery is deemed complete for purposes of the UPS Money Back Guarantee when the package is delivered to the designated UPS Access Point™ location.

Personal Data
The UPS Terms and Conditions of Carriage and UPS Privacy Notice apply to the processing of personal information in the context of the use of UPS Access Point™ services. In addition, UPS may, as a service provider on behalf of you or your customer and where available, provide by email, text or phone call notice of package status including but not limited to: (1) package is in the UPS system and en route to a UPS Access Point™ location, (2) package has experienced an exception or is delayed, (3) package is available for pickup at a UPS Access Point™ location and/or (4) reminder notices that package is available for pickup and will be returned to Customer if not picked up with a specified time frame (“Status Notice”). You, or you on behalf of your customer, represent and warrant that you have obtained informed and specific consent from the addressee (and will store such consent), as required under all applicable laws, rules, and regulations (including, where applicable, of the jurisdiction of addressee’s domicile) in order for UPS to use the addressee’s personal information to provide the UPS Access Point™ services and send to the addressee e-mails and other notifications relating to the UPS Access Point™ services, including without limitation Status Notices.

Not at Home UPS Access Point™ Delivery
Where available, after the first unsuccessful residential delivery attempt, UPS may deliver your customer’s parcel to a UPS Access Point location situated in their vicinity. If this happens, a UPS InfoNotice will be left, informing your customer that they can collect their parcel at the UPS Access Point location and when it can be retrieved.

Prepaid Drop-Off
By using a UPS Access Point location, your customers can send or return items more easily. Shipments with UPS shipping labels already attached can be dropped off at a UPS Access Point location convenient for your customers.

How can UPS help with international customs clearance?

UPS Export Brokerage Services
Ensure your shipments cross borders quickly and arrive on time.

Every day, UPS reliably manages millions of customs clearances worldwide. Our experience and global knowledge can help you comply with local requirements and avoid customs-related delays.

Additionally, across Europe UPS has been granted or is actively pursuing Authorised Economic Operator (AEO) status as a compliant and trustworthy international supply chain partner. This EU accreditation means UPS shipments are fast-tracked through customs, helping us to speed up your supply chain.

Routine customs clearance services are provided free of charge;
non-routine customs clearance services are listed below.

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How can UPS help with international customs clearance?

UPS Import Brokerage Services
Ensure your shipments cross borders quickly and arrive on time.

Every day, UPS reliably manages millions of customs clearances worldwide. Our experience and global knowledge can help you comply with local requirements and avoid customs-related delays.

Additionally, across Europe UPS has been granted or is actively pursuing Authorised Economic Operator (AEO) status as a compliant and trustworthy international supply chain partner. This EU accreditation means UPS shipments are fast-tracked through customs, helping us to speed up your supply chain.

Routine customs clearance services are provided free of charge; non-routine customs clearance services are listed below.

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How can UPS help with international customs clearance?

UPS Paperless® Invoice

This service enables you to submit your commercial invoice electronically when you ship internationally.

UPS is the first carrier to offer electronic invoices for international shipping. It’s another way you can use technology to integrate order processing, shipment preparation and now commercial invoice data, making your business more efficient. So there’s no need to print and apply multiple copies of paper invoices on shipments to destinations where Customs offices have the capacity to accept electronic forms.

Any company, regardless of size or industry segment, can use UPS Paperless Invoice. Best of all, UPS Paperless Invoice is free of charge. Enrolling is easy and can be done by visiting www.ups.com and logging in with your UPS ID. All you need is a UPS account number and digital images of your signature and company letterhead. You may also need billing invoice details for authentication purposes. Once you complete the enrolment process, you’ll be able to ship with Paperless Invoice within 24 hours.

UPS Paperless Invoice works seamlessly with UPS shipping systems – UPS WorldShip, UPS CampusShip and UPS Internet Shipping.

UPS Broker of Choice®

This service enables importers to select their own customs broker for customs clearance of their UPS international shipments.

This service is available with the full portfolio of UPS shipping services and ensures that the established relationship with a Customs Broker remains in place while the importer works with UPS to save time and
increase efficiencies in shipping and customs processes. Using UPS Broker of Choice provides full tracking visibility and enables importers to reduce fees and errors incurred while using multiple customs clearance processes.

Importers have two options:
UPS Broker of Choice OnSite is for shipments that remain in UPS possession while the importer’s customs broker completes